Privacy Policy

This Privacy Policy ("Policy") is issued by RD777 ("we", "us", "our", "the Platform"), the operator of the online gaming and sports betting website accessible at rd777.cam. This Policy describes how RD777 collects, processes, stores, discloses and protects personal data relating to users ("Player", "User", "you", "your") of our Platform.

By registering an account, accessing the Platform or otherwise interacting with our services, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. This Policy forms part of the broader Terms & Conditions governing use of the RD777 Platform.

RD777 processes personal data in accordance with recognised data protection principles, including purpose limitation, data minimisation, accuracy, storage limitation, integrity, confidentiality and accountability. If you have any questions about how your data is handled, please refer to the Contact section at the end of this Policy.

For the purposes of this Privacy Policy, the following terms have the meanings set out below:

• "Personal Data" — any information relating to an identified or identifiable natural person, including name, email address, date of birth, payment details and device identifiers.
• "Processing" — any operation performed on personal data, including collection, recording, storage, alteration, retrieval, use, disclosure, restriction, erasure or destruction.
• "Data Controller" — RD777, as the entity that determines the purposes and means of processing personal data collected through the Platform.
• "Data Processor" — a third party that processes personal data on behalf of RD777, such as KYC verification providers, payment processors and fraud-detection services.
• "Cookies" — small text files stored on your device by the Platform to enable session management, preference storage and analytics.
• "KYC" — Know Your Customer; the identity verification process applied to registered accounts, particularly in connection with withdrawal requests and compliance obligations.
• "Special Category Data" — sensitive categories of personal data, including health, financial circumstances and other categories that attract heightened protection standards.

RD777 collects personal data through several channels: information you provide directly, information generated automatically by your use of the Platform and information received from third-party service providers.

3.1 Information You Provide Directly

3.2 Information Collected Automatically

• Device identifiers (IP address, device type, operating system, browser type and version);
• Session data (login timestamps, session duration, pages visited, bet history);
• Geolocation data derived from IP address (approximate country/city level; no precise GPS tracking);
• Cookie and tracking data as described in Section 8 of this Policy.

3.3 Information from Third Parties

RD777 may receive personal data about you from third-party service providers in connection with identity verification, fraud prevention, payment processing and responsible gambling screening. Such data is processed strictly for the operational purpose for which it was received.

RD777 processes your personal data for the following purposes:

• Account Management — to create, maintain and administer your registered account, including login authentication and account security;
• Service Delivery — to process bets, facilitate casino gameplay, credit bonus offers and manage deposits and withdrawals;
• KYC and Compliance — to verify your identity, comply with anti-money laundering (AML) obligations, detect fraud and meet applicable regulatory requirements;
• Customer Support — to respond to queries, investigate complaints and resolve disputes, in English and Urdu as applicable for Pakistani players;
• Responsible Gambling — to monitor account activity for signs of problem gambling, enforce self-imposed limits and facilitate self-exclusion requests;
• Platform Security — to detect and prevent fraud, abuse, collusion, bot activity and other security threats;
• Analytics and Improvement — to analyse aggregate user behaviour and improve Platform performance, game selection and user experience;
• Legal Compliance — to meet obligations imposed by applicable law, court orders or regulatory authority requests;
• Marketing Communications — where you have given consent or where we have a legitimate interest, to inform you of promotions, new games or relevant platform updates. You may opt out at any time.

RD777 processes personal data on the following legal bases:

• Contractual Necessity — processing required to fulfil our obligations under the Terms & Conditions, including account operation, bet processing and withdrawal handling;
• Legal Obligation — processing required to comply with applicable laws and regulatory requirements, including AML, KYC and fraud-prevention obligations;
• Legitimate Interests — processing for purposes including Platform security, fraud detection, responsible gambling monitoring and aggregated analytics, where those interests are not overridden by your fundamental data protection rights;
• Consent — where we rely on your consent (for example, for certain marketing communications), you may withdraw consent at any time by contacting support or using available account preference tools. Withdrawal of consent does not affect the lawfulness of processing prior to withdrawal.

RD777 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate confidentiality and data processing obligations:

• KYC and Identity Verification Providers — to process identity document verification and conduct age, identity and address checks;
• Payment Service Providers — to process deposits and withdrawals. Payment references familiar to Pakistani users (such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah) are used in context only — these institutions are not data processors for RD777 unless an active payment relationship is established and verified;
• Game Content and Technology Partners — to operate casino games, live dealer streams and sports betting markets. These providers may receive limited technical data (such as session tokens and bet records) necessary for game operation and RTP auditing;
• Fraud Detection and Security Services — to identify and prevent fraudulent activity, bonus abuse and account security breaches;
• Legal and Regulatory Authorities — where required by applicable law, court order, regulatory request or to protect the rights, property or safety of RD777, its players or third parties;
• Professional Advisers — lawyers, auditors and other professional advisers under strict confidentiality obligations where necessary for the conduct of our business.

RD777 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory or operational obligations. The following general retention principles apply:

• Account data for active accounts is retained throughout the active account period and for a reasonable period thereafter to support dispute resolution and legal compliance;
• KYC documentation and transaction records are retained for the minimum period required by applicable anti-money laundering regulations, which is typically five (5) years from the date of the last transaction or account closure, whichever is later;
• Customer support communications are retained for a period sufficient to resolve the matter and any subsequent dispute;
• Marketing preference data is retained until consent is withdrawn or the account is closed;
• Technical and log data is retained for a shorter period necessary for security monitoring and Platform debugging.

Upon the expiry of applicable retention periods, personal data is securely deleted or anonymised in a manner that prevents re-identification.

RD777 uses cookies and similar tracking technologies to operate the Platform, maintain session integrity and analyse user behaviour on an aggregated basis. By continuing to use the Platform, you consent to the use of cookies as described in this section.

8.1 Types of Cookies Used

• Strictly Necessary Cookies — essential for the Platform to function, including session authentication tokens, security cookies and load-balancing identifiers. These cannot be disabled without affecting core Platform functionality;
• Functional Cookies — store your preferences such as language settings, preferred odds format and responsible gambling limit configurations;
• Analytical Cookies — collect aggregated, anonymised data about how users interact with the Platform to help us improve performance and user experience;
• Security Cookies — assist in fraud detection and the identification of unusual account activity patterns.

RD777 does not use third-party advertising cookies or behavioural profiling cookies that serve content on behalf of external advertisers. You may manage cookie preferences through your browser settings, though disabling strictly necessary cookies may impair your ability to use the Platform.

RD777 implements appropriate technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmissions between your device and our servers;
• Encryption at rest for sensitive stored data, including identity documents and payment information;
• Access controls and role-based permissions ensuring that only authorised personnel can access personal data, on a strict need-to-know basis;
• Regular internal security reviews, vulnerability assessments and penetration testing;
• Incident response procedures for the prompt detection, investigation and mitigation of data security incidents.

While RD777 takes data security seriously and applies industry-standard protections, no system is entirely immune to security threats. Players should maintain strong, unique passwords and report any suspected unauthorised account access to our support team immediately.

Depending on your jurisdiction and the applicable data protection framework, you may have the following rights with respect to your personal data. RD777 will honour these rights to the extent required by applicable law and consistent with its operational and regulatory obligations.

To exercise any of the rights below, please contact our support team with a clear description of your request. We will respond within a reasonable timeframe and may need to verify your identity before processing certain requests.

RD777 operates as an international online platform. Personal data collected from players — including those located in Pakistan, Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar — may be transferred to and processed in countries other than Pakistan, including countries where the operator's servers or data processors are located.

Where personal data is transferred internationally, RD777 takes reasonable steps to ensure that appropriate safeguards are in place to protect that data to a standard consistent with the principles set out in this Policy. This may include contractual clauses with data processors, technical security measures and access controls.

By creating an account and using the RD777 Platform, you consent to the international transfer of your personal data as described in this Policy. If you have concerns about international transfers, please contact our support team.

The RD777 Platform is strictly intended for adults aged 18 years or older — or the higher minimum age required by the operator or applicable license jurisdiction. RD777 does not knowingly collect personal data from individuals below this age threshold.

If we become aware that personal data has been collected from a minor, that data will be deleted and the associated account closed immediately. Age verification is conducted as part of the KYC process and may be requested at any stage of account use.

If you believe that a minor has registered an account or provided personal data to RD777, please contact our support team immediately so that appropriate action can be taken.

RD777 reserves the right to update, revise or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, operational requirements or regulatory guidance. The "Last reviewed" date at the top of this page indicates when the Policy was most recently updated.

Material changes to this Policy will be communicated to registered players via email notification or a prominent notice on the Platform prior to the effective date of the changes, where reasonably practicable. Your continued use of the Platform following publication of an updated Policy constitutes acceptance of the revised terms.

We encourage you to review this Policy periodically to stay informed about how your data is being protected. If you do not agree to a revised Policy, you should contact support to request account closure.

If you have any questions, concerns or requests relating to this Privacy Policy — including requests to exercise your data subject rights — please contact the RD777 data protection team through the following channel:

When submitting a data subject rights request, please include your registered account email address, a clear description of your request and — where applicable — the specific data or processing activity your request relates to. Identity verification may be required before we can process your request.

RD777 aims to respond to all Privacy Policy-related correspondence within a reasonable timeframe. For general account queries, 24/7 live chat support is available through the Platform. English and Urdu-language assistance is available for players based in Pakistan.